Health
Booking a Doctor's Appointment
You need to see a doctor about something that isn't urgent but won't wait forever.
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Practice Picking Up a Prescription in English
You've come to collect a prescription your doctor sent over. It isn't sitting on the shelf waiting for you, and the assistant has to work out what's happened to it.
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English · Voice only 02:00
You're talking to: pharmacy assistant
You: customer
saying why you're there
I'm here to pick up a prescription.
giving your identifying details
It's under Kowalski — date of birth the third of June.
saying what you were told
The doctor said they'd sent it over yesterday.
Your goal
Find out where your prescription actually is, and leave knowing when and how you'll get it.
You'll practice
- Say what you've come to collect and give your details
- Find out why it isn't ready
- Agree when and how you'll get it
Phrases you'll actually use
Six lines that carry most of this conversation. You'll hear them, and you'll need them.
-
I'm here to pick up a prescription.
— saying why you're there
-
It's under Kowalski — date of birth the third of June.
— giving your identifying details
-
The doctor said they'd sent it over yesterday.
— saying what you were told
-
So what happens now?
— asking for the next step
-
Can I take the rest today and come back for that one?
— proposing a workable compromise
-
Will you text me when it's in?
— checking how you'll be told
Level-up expressions
come through
(of a prescription or document) arrive in the system
Has my prescription come through yet?
be out of stock
not currently available to buy
Is that one out of stock again?
order something in
request stock a shop doesn't currently hold
Could you order it in for me?
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