Travel
Checking Into a Hotel
You've finally reached your hotel after a long day of travelling and you're checking in at the desk.
easy
Practice Reporting Lost Luggage in English
The belt has stopped, everyone else has their bags, and yours never came out. Report it at the baggage desk and find out what actually happens now.
Live
English · Voice only 02:00
You're talking to: baggage desk agent
You: passenger
reporting the problem
My bag didn't come out on the belt.
describing the bag
It's a black hard-shell case with a red strap.
getting the reference right
Could you spell that reference out for me?
Your goal
File the report and leave with three things: a reference number you can repeat back, when and where the bag will be delivered, and what you're allowed to spend tonight.
You'll practice
- Describe the bag and give your flight details
- Get the reference number and repeat it back correctly
- Find out when it'll be delivered and what you can spend tonight
Phrases you'll actually use
Six lines that carry most of this conversation. You'll hear them, and you'll need them.
-
My bag didn't come out on the belt.
— reporting the problem
-
It's a black hard-shell case with a red strap.
— describing the bag
-
Could you spell that reference out for me?
— getting the reference right
-
Any idea when I'd get it back?
— asking about delivery
-
I've got nothing with me — can I buy a few things tonight?
— asking what's covered
-
It'll have to come to my hotel, not here.
— giving a delivery address
Level-up expressions
go missing
be lost, with nobody knowing where it is
My bag's gone missing.
track something down
find something after searching for it
How long does it take to track a bag down?
in the meantime
during the time until something happens
What am I supposed to do in the meantime?
Practice this conversation out loud
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